Contact Vignette Helpdesk

Get in touch with our editorial team

Editorial Office

Vignette Helpdesk
Kärntner Straße 12, 1010 Vienna, Austria
Email: [email protected]
Office Hours: Monday – Friday, 09:00 – 17:00 CET

What to Contact Us About

We welcome correspondence regarding:

Factual corrections or updates to our content
General questions about the information we publish
Feedback and suggestions for improvement
Media and press enquiries

What We Cannot Help With

Please note that Vignette Helpdesk is an independent informational resource. We are not able to assist with:

Purchasing or cancelling vignettes
Processing payments or refunds
Disputes with motorway operators or enforcement authorities

For vignette purchases and official enquiries, drivers should contact the Austrian motorway operator or authorized sales channels directly.

Disclaimer: This website is an independent travel information resource. It is not affiliated with the Austrian government, motorway operators, or official vignette sales services. Drivers should obtain motorway vignettes only through authorized sales channels.